Privacy & Cookie Policy

General

This website is operated by Canolfan Porthceri Centre as lead organisation of the Barry Arts Festival. It does not collect any personally identifiable information on visitors unless you type it in. However, Canolfan Porthceri Centre aims to be professional and business-like in its operations, and that means that we have to keep records of correspondence and such. Modern communication media such as text messages, e-mails, “tweets” and such are more difficult to monitor and control, which is a problem for both us and you.

Contact Forms, e-Mails, Letters and more…

Should you contact us in any manner it is generally your responsibility to provide enough information to allow us to deal with your communication properly.

For some examples, if you want some information, you will need to give us enough contact details so that we can contact you. Should you want event tickets, we need to know who to bill and where to send them. And if we need to do something, we might need to retain your request to prove that we were asked to do it.

Normal business policy, really!

Newsletter Mailing Lists

You might enter your e-mail address so that we can send you notification that our latest newsletter is available. In this circumstance, that is the only use to which the address will be put – a small e-mail from us to you, with a link back to the newsletter page. And if you wish to be removed from this list, let us know and we will remove you as soon as we can.

Questionnaires and Surveys

You might respond to one of our questionnaire forms, and if you do help us in this way, we are grateful. We do not envisage asking for any confidential personal information on these forms. There is generally a space for you to volunteer contact details, and if you do, we will respect your privacy and only contact you if you have given permission for us to do that.

Questionnaire data will be anonymised before use – so your contribution will not be linked to the results.

NOTE – In order to maintain the integrity of our surveys, we do collect the IP Address that your computer uses when you submit the form, and the time and date of the submission. The IP Address is allocated to your computer every time you connect to the internet (or, if you are using a router, when that is connected to the internet). The IP Address would allow us to identify who your service provider is, and possibly the area of the country that you were located in when you submitted the form. The information is useless for identifying you, BUT it does allow us to identify when we have had multiple submissions of the form by one person. This might be by mistake, or it might be malicious – there are people who write “spambots” that do just this – computer programs that “roam the internet” looking for forms to fill in. Generally with spam adverts, and often for unwholesome adult sites. So we need to protect ourselves from this as best we can.

Social Media – Twitter and Facebook

Sorry, you are on your own here! Services such as these have their own terms and conditions, and their own interpretation of what is “private”. These services are outside our control, and we take no responsibility for their use. We will attempt to monitor the content on “our” pages on these services, but cannot make any guarantees!

Cookies

In 2012 a piece of legislation devised by the cementheads in the EU came into force which requires every user (that’s you!) to give permission to every website (including us!) before we can place “cookies” on your computer. In our case, the only time we need to use cookies are if you are trying to log in, in which case you are a committee member, or if you are trying to buy a ticket off our site. The “cookie” then holds the contents of your shopping cart – the items and quantity that you are ordering. NO PAYMENT details are held by the cookie.

If you aren’t trying to log in or buy anything, then you do not need to accept cookies from us. Unfortunately, many website technologies will try and place a “session cookie” regardless, hence the small banner asking for formal permission to use cookies, and informing you that your continued use of the website implies permission. Ironically, if you choose to accept this, then the decision will be stored – in a cookie! So, if you do not accept this, we would need to store that decision in a cookie, but we can’t do that as we don’t have permission… The solution to this apparent paradox is obviously evident to the political “powers that be”, but to us mere mortals who actually try and create something – no, afraid not!The best I can offer is if you don’t like it, sorry, but you’ll have to go elsewhere!

Most (if not all) browsers will allow you to reject cookies. Generally the menu options to find these controls run something like “Tools > Options > Privacy”. Setting this to reject cookie means that we cannot set a cookie to record your “accept” decision – so you will continue to get the popup!

Personally, I recommend settings that allow cookies, reject third-party cookies, and clear all the cookies when I close the browser. But that’s me. I don’t have any personalised websites (such as a particular TV guide area or weather forecast area), and I want to be logged out of everything when I close the browser. And closing the browser with these settings frequently cures problems on websites that are poorly built. The benefits for me vastly outweigh any inconvenience.


Created 13th April 2013

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